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Vendor: ISEB Exam Code: ISEB-ITILF Exam Name: The Foundation Examination – ITIL QUESTION 1 Which of the following is NOT an example of Self-Help capabilities? A.    Requirement to always call the service desk for service requests B.    Menu-driven range of self help and service requests C.    Web front-end D.    A direct interface into the back…

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Vendor: ISEB Exam Code: BH0-002 Exam Name: ISEB FOUNDATION CERTIFICATE IN PROGRAMME/PROJECT SUPPORT QUESTION 1 The Internal Rate of Return is: A.    The Discount Rate which produces the highest NPV B.    The Discount Rate which produces the lowest NPV C.    The Discount Rate which matches the normal bank interest rate D.    The Discount Rate which…

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