Section 2: Integration Management

QUESTION 111
A stakeholder wants to make a change to the work breakdown structure that does NOT affect the time or cost of the project. What is the BEST thing to do?
A. Tell the stakeholder that this change cannot be made without revising the project management plan.
B. Make the change.
C. Meet with management.
D. Look for other impacts on the project.

Answer: D
Explanation:
Read the questions carefully. Don’t miss the words NOT and BEST in the question. Even though it may not directly affect the time or cost to the project, you need to look at all the impacts of a change on other project constraints. The change may increase risk, reduce quality, etc.
Source: PMP® Exam Prep Page: 128

QUESTION 112
The carpeting subcontractor has, without prior approval, installed carpet that is a slightly different pattern from the pattern selected for the project. The difference in cost per square yard saves the buyer approximately US $10,000. Upon learning of the change, the BEST course of action for the project manager is to:
A. Demand that the original carpeting be installed.
B. Meet with the customer to explain what happened and celebrate the $10,000 windfall.
C. Document the change in the change control plan.
D. Determine the overall impact on the project.
Answer: D
Explanation:
The first thing is always to evaluate the impact of the change on the project (choice D). A good thing to do next might be to see what the contract states and then meet with the customer (choice B). Doing choice A first might be too drastic, and choice C really means doing nothing. Your actions in this case might be different than if the carpet was not already installed.
Source: PMP® Exam Prep Page: 128

QUESTION 113
The client demands changes to the product specification that will add only two weeks to the critical path.
Which of the following is the BEST thing for the project manager to do?
A. Compress the schedule to recover the two weeks.
B. Cut scope to recover the two weeks.
C. Consult with the sponsor about options.
D. Advise the client of the impact of the change.
Answer: C
Explanation:
Do you remember what to do when there is a change? Evaluate first. You wouldn’t take action before getting approval, so compressing the schedule (choice A) and cutting scope (choice B) would happen after choices C and/or D. You would not go to the customer before going to your internal management, so choice D is not the correct thing to do next. The next step is to discuss options with the sponsor (choice C).
Source: PMP® Exam Prep Page: 128

QUESTION 114
The primary customer of a project has requested an application change during user testing. As project manager, how should you BEST address this issue?
A. Develop a risk mitigation plan.
B. Create a formal change request.
C. Inform the project sponsor of changes to scope, cost and schedule.
D. Ensure that scope change complies with all relevant contractual provisions.
Answer: B
Explanation:
The first action would be to formally document the requirements, and then follow the project change control process.
Source: PMP® Exam Prep Page: 128

QUESTION 115
A project manager has made a change to the project. What should she do NEXT?
A. Assign resources.
B. Revise the project management plan and/or project documents.
C. Evaluate impact.
D. Request change control board involvement.
Answer: B
Explanation:
Once the change has been made, you need to update the documents affected by the change; the project management plan and/or project documents.
Source: PMP® Exam Prep Page: 128

QUESTION 116
A work authorization system can be used to:
A. Manage who does each activity.
B. Manage when and in what sequence work is done.
C. Manage when each activity is done.
D. Manage who does each activity and when it is done.
Answer: B
Explanation:
Who does each activity (choices A and D) is managed with the schedule and responsibility assignment matrices. When each activity is done (choice C) is managed with the project schedule. A work authorization system is used to coordinate when and in what order the work is performed so that work and people may properly interface with other work and other people.
Source: PMP® Exam Prep Page: 122

QUESTION 117
Which of the following BEST describes the project manager’s role relating to changes?
A. Serve the customer and do what the customer wants.
B. Monitor and track changes to ensure they benefit the project.
C. Influence the factors that cause changes.
D. Deny change requests whenever possible.
Answer: C
Explanation:
The best answer is the proactive answer, choice C. You need to do more than just monitor and track changes (choice B); you have to work on influencing the causes of change.
Source: PMP® Exam Prep Page: 114, 311

QUESTION 118
During project executing, the project manager determines that a change is needed to material purchased for the project. The project manager calls a meeting of the team to plan how to make the change. This is an example of:
A. Management by objectives.
B. Lack of a change management plan.
C. Good team relations.
D. Lack of a clear work breakdown structure.
Answer: B
Explanation:
The project manager is asking how to make a change. The procedures, forms, sign-offs, and other similar requirements for handling changes should have already been determined in the change management plan (choice B). Because they were not, the project manager will waste valuable work time trying to figure it out after the fact.
Source: PMP® Exam Prep Page: 114

QUESTION 119
The project was going well when all of a sudden there were changes to the project coming from multiple stakeholders. After all the changes were determined, the project manager spent time with all the stakeholders to find out why there were changes and to discover any more.
The project work has quieted down when a team member casually mentions to the project manager that he added functionality to a product of the project. Do not worry he says, “I did not impact time, cost, or quality!”
What should the project manager do FIRST?
A. Ask the team member how the need for functionality was determined.
B. Hold a meeting to review the team member’s completed work.
C. Look for other added functionality.
D. Ask the team member how he knows there is no time, cost, or quality impact.
Answer: D
Explanation:
Notice that the first paragraph is extraneous. Also notice that the question states that the change has already been made. Your actions will be different than if the change had not been made. It is the project manager’s job to investigate impacts, as the project manager is the only one who can tell how a change impacts the project as a whole. Choices A, B, and C could all be done, but they do not address the immediate concern.
Choice D is the best answer since it begins the project manager’s analysis of the impacts to the project as a whole by finding out what analysis has already been done. He can then determine how he must finalize the analysis as it applies to the entire project. Can you see that?
Source: PMP® Exam Prep Page: 128

QUESTION 120
The customer wants to make a change to the project scope. The BEST thing for the project manager to evaluate is the:
A. Effect of the change on scope management.
B. Effect of the change on the project scope.
C. Effect of the change on the project schedule, cost, quality, risk, resources, and customer satisfaction.
D. Effect of the change on the project baselines.
Answer: C
Explanation:
The first action is to evaluate the impact of a change. Only choice C is the appropriate type of evaluation.
Source: PMP® Exam Prep Page: 128